Policies

Shipping &

Delivery

Everything you need to know about how your MB Cosmetics order reaches you across San Ignacio, Santa Elena, and the rest of Belize.

Getting it to you

Three ways to receive your order

Local Delivery

Free delivery within the town limits of San Ignacio and Santa Elena. Orders go out once a week, every Sunday.

Free · Sundays

Countrywide Courier

We ship across Belize via BPMS, the Post Office, and interdistrict couriers. Fulfillment and shipping happen on Tuesdays and Thursdays. Courier costs are covered by the customer.

Nationwide · Tue & Thu

Order Pickup

No physical storefront, but pickup is available. Reach out through the website form, WhatsApp, email, or social media and we'll coordinate a time.

By arrangement
Good to know

The details

01

Order Processing Times

All orders are processed within 1 to 3 business days. Processing may take a little longer during holidays or periods of high demand.

02

Order Cancellations

Orders can be cancelled and fully refunded within 12 hours of purchase, provided the order has not yet been processed or shipped.

03

Liability & Delays

MB Cosmetics BZ is not responsible for shipping delays caused by courier companies, weather conditions, or any other events beyond our direct control.

Need a hand?

Questions about

your order?

Message us to arrange pickup, check on delivery, or ask anything at all. We're happy to help.

MB COSMETICS BZ

How can we help?

Choose the easiest way to reach Maddie.
Facebook Messenger

Message us on Messenger

Continue the conversation with MB Cosmetics on Facebook Messenger.
Open Messenger
WhatsApp

Chat with us on WhatsApp

For quick questions about products, orders or appointments, WhatsApp is usually the fastest option.
Open WhatsApp
MB Cosmetics BZ

Your Wedding Day

Bridal Booking Enquiry
A bridal booking includes a trial before the day, so nothing on the morning is a surprise. Share your details and Maddie will confirm availability within 24 hours on WhatsApp.